To bring you the best service :
-To inform you on what has to be done to solve your problem.
-To inform you of the way we proceed, in simple words, to provide analysis and results.
-To inform you on the price, on the way to prepare samples and send them to us, and to advise you on the time frame.
-To send you a quotation, to update you about the order and to work within the ISO17025 quality framework.
-To send you an analysis or result report.
-To give you any complementary information needed.